PRIVACY POLICY

Effective as of November 25, 2024

This Privacy Policy describes how Uniteddispatchllc (“Dispatch,” “we“, “us” or “our“) handles certain information, including personal information, that we collect about our enterprise customers and drivers (“User,” “Users,” “you,” “your”)through our digital properties that link to this Privacy Policy, including our website and mobile application (collectively “Website”) used to provide an on-demand delivery platform that enables businesses and enterprise customers to track, manage, and share deliveries as they are ordered, and to connect drivers with business and enterprise customers in need of shipments (“Service”), as well as through social media, our marketing activities, our live events and other activities described in this Privacy Policy.  

Uniteddispatchllc may provide additional or supplemental privacy policies to individuals for specific products or services that we offer or for other purposes at the time we collect personal information.

Types of Information Collected:

At United Dispatch LLC, we collect two primary types of information:

  1. Personal Information:

    • Name, email address, phone number, and any other details you provide through forms or communication channels.
    • Business information, such as company name and address, if applicable.

  2. Non-Personal Information:

    • Browser type, operating system, and IP address.
    • Website usage details, including pages visited, time spent on the site, and referral sources.

  3. Cookies and Tracking Information:

    • Data collected through cookies and similar technologies to improve user experience and track website performance.

How Information is Collected:

We collect information through the following methods:

  1. Direct Input:

    • When you fill out contact forms, subscribe to newsletters, or engage with us via email or phone.

  2. Automated Processes:

    • Website analytics tools capture non-personal data, such as page views and browsing behavior.
    • Cookies collect information about your interactions with the website.

  3. Third-Party Services:

    • Tools such as Google Analytics may collect and process data on our behalf.

Purpose of Data Collection:

We use the collected information for:

  1. Providing Services:

    • To respond to inquiries, deliver requested services, and manage accounts.

  2. Improving User Experience:

    • To analyze website performance and make enhancements.
    • To understand user preferences and tailor content.

  3. Communication:

    • Sending updates, promotional offers, or service-related notifications.

  4. Legal and Compliance Requirements:

    • To comply with applicable laws, regulations, and contractual obligations.

Data Security Measures:

Your data’s security is our priority. To protect your information, we implement:

  1. Encryption:

    • Sensitive data is encrypted during transmission and storage.

  2. Access Controls:

    • Only authorized personnel have access to personal information.

  3. Firewalls and Security Software:

    • We use advanced tools to prevent unauthorized access and detect potential threats.

  4. Regular Audits:

    • Periodic assessments ensure our systems and practices remain secure.

Data Sharing:

We do not sell or rent your personal information. However, data may be shared with:

  1. Service Providers:

    • Third-party vendors who assist in delivering our services (e.g., hosting, payment processing).

  2. Legal or Regulatory Authorities:

    • When required by law or in response to a valid legal request.

  3. Business Transfers:

    • In case of mergers, acquisitions, or other business changes, your data may be transferred to the new entity.

User Rights:

As a user, you have the following rights regarding your data:

  1. Access and Review:

    • Request a copy of the information we hold about you.

  2. Correction:

    • Update or correct inaccuracies in your data.

  3. Deletion:

    • Request the deletion of your personal information, subject to legal obligations.

  4. Data Portability:

    • Receive your data in a structured, machine-readable format.

  5. Opt-Out:

    • Unsubscribe from marketing communications or limit data processing.

To exercise these rights, contact us at sales@uniteddispatchllc.com.

Contact Information:

For inquiries about this Privacy Policy or to exercise your data rights, please reach out to us:

We are committed to addressing your concerns and ensuring the protection of your information.

SMS Consent: 

Informed if the SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

This is just an example; you need to contact your lawyer to give you accurate information about the best privacy policy for your company. You should have your privacy policy at the bottom or the top of your website